Thank you for choosing eGaadi.com for your transportation needs. We are committed to providing a seamless shipping and delivery experience for our customers. Please read the following information to understand our shipping and delivery policies.
1. Shipping Services
eGaadi.com offers a variety of shipping services, including but not limited to:
- Parcel Delivery: Sending small packages and parcels to domestic and international destinations.
- Freight Transport: Shipping larger loads or cargo items.
- Vehicle Transport: Transporting vehicles, such as cars and motorcycles.
- Specialized Services: Tailored shipping solutions for unique requirements.
2. Delivery Timeframes
Delivery timeframes vary depending on the type of service and the destination. When you book a service on eGaadi.com, you will receive an estimated delivery time based on the details you provide. While we make every effort to meet these estimates, please note that they are subject to change due to factors beyond our control, such as weather conditions and customs clearance.
3. Tracking Your Shipment
eGaadi.com provides shipment tracking capabilities for most of our services. You will receive a tracking number or a reference number when your shipment is booked. You can use this number to monitor the progress of your shipment online. If you have any questions about tracking your shipment, please contact our customer support team.
4. Delivery Charges
Shipping and delivery charges are determined based on several factors, including the size and weight of your shipment, the shipping service selected, and the destination. The exact shipping charges will be provided to you during the booking process. We strive to offer competitive rates for our services.
5. Delivery Address and Contact Information
Please ensure that you provide accurate and complete delivery address and contact information when booking a shipment. Failure to do so may result in delays or misdelivery. It is your responsibility to verify and confirm the accuracy of the information you provide.
6. Delivery Confirmation
Upon successful delivery of your shipment, we will send you a delivery confirmation notification via email or SMS, depending on the contact information you provided during booking.
7. Delivery Receipt
For some services, you may be required to sign a delivery receipt upon receiving your shipment. This serves as confirmation that the shipment was delivered in good condition. Please inspect the shipment carefully before signing the receipt.
8. Customer Support
If you have any questions, concerns, or require assistance with your shipment, please contact our customer support team at info@egaadi.com. We are here to assist you and provide information about your shipment at any time.
Thank you for choosing eGaadi.com for your shipping and delivery needs. We value your trust and strive to make your shipping experience as smooth and reliable as possible.